If you’ve never opened a hosting account or you are switching companies and the new one deploys an account management interface that you haven’t seen so far, you may get bewildered about how to accomplish a given task in your account or on your computer. That’s why, a lot of web hosts have compiled a knowledge base, which specifies the most frequent enquiries and difficulties connected with their platform, instead of adding only some generic details. This kind of knowledge base will enable you to find the desired info quickly and easily, so you won’t need to dedicate lots of time and efforts to issues that may require something as elementary as hitting a button or checking a tick box. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and relevant things, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you’ve bought your very first shared web hosting package from our company or have migrated your site over to us, you’ll grow used to our services and our in-house built Hepsia Control Panel very quickly as we have prepared a comprehensive web-based knowledge base where you can find all the info that you could ever need – both general info with regard to the service as a whole and more specific info about the different features that you can make use of and the issues that you could stumble upon. The articles are available in two locations. The complete article collection is accessible through the Control Panel’s Help section. You can find relevant articles about the different functions in each section of the Control Panel too. You can acquaint yourself with how to do de facto everything, from creating an .htaccess file to administering a mailing list, and all the articles include step-by-step guides, so you’ll never become disorientated due to an unclear text. Needless to say, in case you bump into a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can contact our tech support engineers 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting, will permit you to access the thorough online support documentation that we’ve compiled for you. The articles include generic information on our hosting services, informational manuals about the various functions that you can make use of, together with troubleshooting guidelines that can help you rectify common problems that you could confront. The topics that we have included encompass just about everything, from elementary things such as how to host a new domain name in the account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the entire article list is accessible through the all-inclusive Help section.