Installation and Troubleshooting
Find out what the Installation & Troubleshooting characteristic made available together with the Virtual Private Servers and the dedicated servers entails.
Aside from having more resources, a good reason why you may get your own web server and use it instead of a shared Internet hosting plan is that you can install and run a wide selection of software. With a shared account, you can use programs, which do not require root access and are not installed server-side, so in the event that you require particular software for your Internet sites, you cannot do the installation on a shared web server. This is not the situation with a server of your own in which you are able to install whatever you need. The downside is that you may not have much experience and taking care of your own server is more challenging that managing a shared hosting account where the service provider handles the majority of things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you may take advantage of it any time that you encounter any difficulties with the administration of your server.
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Installation and Troubleshooting in VPS Hosting
The upgrade is obtainable with all
virtual private server solutions that we offer and you are able to add it either during the signup or anytime later on through your billing Control Panel. It comes with 60 minutes of custom work on your hosting server, so our admins could aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work efficiently, so you'll not have to waste time to find out what is wrong because they can help you in a very quick and professional manner. Since this is a one-time upgrade, you could get it only if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you are unable to do something by yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a certain task.
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Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the
Linux dedicated web hosting which we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is set up, you'll be able to get the upgrade during the hosting server signup procedure, or if you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your machine, so if you experience any problems to install a third-party software or some program gives errors and doesn't work the way it is supposed to, our professionals shall aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.